NHS Shared Business Services (SBS)
NHS Shared Business Services (SBS), a unique joint venture between the British Department of Health and Steria, signs up 12 new NHS organisations
TCS Strengthens its Presence in China
TCS inaugurates forth centre in China in Tianjin, which is to specifically focus on BPO operations; opens first office in Shenzhen, targeting the booming south China market.
Martinair outsources HR services to Logica
Logica, the leading IT and business services company, will be responsible for the delivery of salary and HR services to the Dutch airline Martinair over the next five years. Read more 13 November 2008
World Business Process Outsourcing Market to Reach $975 Billion by 2012
With the development of the BPO market, service providers are experiencing increasing growth opportunities. Demand of companies is on the rise along with the expectations of the clients. Execution of deals depends on the ability of companies to meet client demands. Future of business process outsourcing depends on investments made by vendors and the relationship of vendors with clients.
New Best Practice Report Reveals How Successful Organizations Put Process Measures and Analytics to
Processes, measures, and analytics create an important view of an organization and its performance. Enterprises must recognize how these three dimensions interact within critical business practices in order to determine the proper balance and make sure that all three are working together effectively.
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